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Terms and Conditions

These Terms and Conditions (“the Terms and Conditions”) govern your use as “the User” of the Lady Peculiar (“Provider”) website located at the domain name www.ladypeculiar.co.za (“the Website”).

Hand Stamping / Hand Engraving

Information you need to know before purchasing our hand stamping service.

 

The Process – hand stamping and engraving as its said, is all done by hand and eye coordination. Each letter is carefully placed and stamped by a hammer, all done by hand. The alignment of the text will not be perfectly aligned and may differ in height especially on longer words.

Alignment – Letter will not be perfectly aligned, as this process is done by hand and each character placed and stamped its nearly impossible to get a perfect alignment.

If you are looking for perfectly engraved and aligned characters, then machine engraving would be a better choice. But for those people who are looking for a unique handmade product, then hand stamping or engraving is perfectly suited for you.

 

 

By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.

 

E-Commerce & Privacy

 

The use of any product bought from this Website is at the purchaser’s risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

 

The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product.

 

The Provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.

 

Return Policy

 

Lady Peculiar wants you to be 100% happy with your purchase. If there is anything you are unhappy with and if you wish to return a product, please contact us within 10 working days of purchase. The item should be packaged carefully and returned in its original condition and sent within 10 working days to our postal address below:

3 B Andringa Street

Stellenbosch

7600

 

Very important: Please ensure that you send your order back with tracking.

 

Lady Peculiar does not offer any warranty or guarantee on our products.

 

Please note that Lady Peculiar does not do refunds for returned goods, we can however credit the User with store credit or in the form of a Lady Peculiar voucher.

In the case of customised goods, we do not do refunds.

If the items are found to be damaged prior to delivery to you, or defective (through no fault of your own wearing or use), we will replace or repair the items or refund the price paid by you in store credit or Lady Peculiar voucher, including any shipping charges you have paid, provided that you have not worn, used or damaged the items.

 

Lady Peculiar reserves the right to charge a 10% administration fee on refunds for unsuitable items.

Cancellation of Orders

 

Cancelled orders on the e-commerce facility will be refunded after deduction of a 10% charge for administration costs.

 

The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider’s standards. Should the Provider exercise this right, the User will receive a full refund with no deductions.

 

Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to info@ladypeculiar.co.za

 

Payment Options

 

Payment may be made via Visa or MasterCard or by bank transfer into the Provider’s bank account, the details of which will be provided as soon as an order is finalised.

 

Merchant Outlet country and transaction currency

 

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

 

Updating of these Terms and Conditions

Provider reserves the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

 

 

Copyright and Intellectual Property Rights

Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other third party owner of such rights (“the Owners”), and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. E-mail addresses, names, telephone numbers and fax numbers on the Website may not be incorporated into any database used for electronic marketing or similar purposes.

 

All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

 

Limited License to General Users

Provider grants to the User, subject to the further terms of these Terms and Conditions, a non-exclusive, non-transferable, limited and revocable right to access, display, use, download and otherwise copy the current and future Content for personal, non-commercial and information purposes only.

 

This Website and the Content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited for any commercial purpose without the express prior written consent of Provider. The license does not allow the User to collect product or service listings, descriptions or other information displayed here, and does not allow any derivative use of this Website or the Content for the benefit of another merchant. The User may not frame nor use framing technologies to enclose the Provider Website or the Content nor any part thereof without the express written consent of Provider. Provider and the Owners do not offer products or services to minors. If you are under the age of 18, you may not respond to or otherwise accept or act upon any offers in the Website.

Provider and the Owners, their affiliates or subsidiary reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. Any unauthorised use terminates this license.

Limitation of Liability

 

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content.

 

Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof. Provider cannot guarantee that use of the Website will always be uninterrupted or that it is free from becoming infected by viruses due to factors beyond our control. Access to the Website may sometimes be restricted due to repairs or maintenance of the Website. Provider cannot assume any responsibility for lack of functionality that is dependent on the User’s browser or other third party software.

 

Choice of Law

This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Cape Town High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.

 

Contact Information / Domcilium Citandi Et Executandi

Lady Peculiar 3B Andringa Street, Stellenbosch 7600

 021 8868868

 

So we caught your eye, here’s what you need to know about Lady Peculiar pieces and the process…..

  • Lady Peculiar loves to work in different metals, including Sterling Silver, Gold alloys ( yellow, rose and white gold), platinum and Titanium 

  • Lady Peculiar is all about detail and customising! We love to add engraving, stamping and lettering to almost anything and we are all about adding that special detail to make something personal. Customising will be quoted accordingly.

  • Sizing: We need a ring size and this can be measured at any jeweller, which is usually in the form of an alphabetical letter.

  • Oxidising: The black detail that you see on many of our sterling silver pieces is called oxidising. This is a treatment done on the surface of the pieces.

  • Placing an order:

 

Step 1: Please fill out our order form adding your specifics 

 

Step 2: We will come back to you with the quote , where applicable, or an invoice 

 

Step 3: Please pay the balance at the understated banking details :

 

Coronado Trading 86 T/A Lady Peculiar

Account nr 1071 390 074

Branch 107110 Stellenbosch

Swift code : NEDSZAJJ

 

Step 4 : Send us the proof of payment to info@ladypeculiar.co.za

 

Step 5:  Great things come to those who wait…….

Our turnaround time for orders placed is usually around 2- 4 weeks. Please specify if you need your Lady Peculiar piece for a certain date, and depending on the order, we will try our best to deliver in time. Keep in mind that the courier can take up to 3 days to deliver your parcel to your door.

 

Step 6: Once your beautiful Lady Peculiar piece is polished and packaged, we will notify you that your parcel is on its way.

 

Step 7: PLEASE SHARE… We love to see and hear how you enjoy your Lady Peculiar piece. Please post some pictures on our social media, and tell how we’ve been part of your story!

 

             

How to place an order
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